Turn Your Google Workspace and Gmail into Powerful Helpdesk, Collaboration and Automation Tools

Most of us usually are not even conscious of the true potential of Gmail and Google Workspace (previously referred to as G Suite).

Are you aware that you may flip your Gmail right into a full-fledged utility for what you are promoting?

You should utilize them for the next.

  • Staff collaboration
  • E mail automation
  • Mailbox help

The probabilities are limitless as a result of the platform is made for flexibility. On this article, you may uncover a number of instruments that may provide help to flip Gmail and Google Workspace right into a enterprise powerhouse.

However first I wish to inform you a little bit extra about why that is the suitable choice.

Price environment friendly

Utilizing Gmail or Google Workspace apps for numerous enterprise functions can show to be much more inexpensive than utilizing a SaaS resolution, particularly since you will get a bunch of apps and options for one worth.

Information safety

Everyone knows Google as probably the most trusted firms on the planet, and we are able to say with certainty that your knowledge is 100% safe with them. Google Workspace shops info in Google knowledge facilities all over the world. Which means that if a number of knowledge facilities go down for some time, there might be loads of others from all over the world to maintain it afloat.

Higher deliverability

There are a lot of e mail companies available on the market, and whereas a few of them are ok, there are additionally many with very poor deliverability charges. Nevertheless, this isn’t the case with Google Workspace.

You’ll be able to validate outgoing e mail utilizing DKIM and SPF data, which may have a big effect in your spam score in a great way. And it, in flip, maintains your deliverability charge.

Now let’s discover the next instruments.


Drag is an environment friendly instrument for seamlessly managing teamwork and may flip Gmail into your full-fledged collaboration hub. You should utilize it as a assist desk, CRM and even handle numerous duties with it. Not solely that, you can too assign duties to staff members and watch over them at any time. You’ll be able to even carry every member collectively to kind a shared inbox for various functions.

With their inner staff chat operate, you’ll be able to maintain updated with developments inside the staff and focus on the next step. You will get began at no cost and check out the options earlier than choosing a paid plan.


Help wise-2

If you wish to present collaborative e mail help to your prospects utilizing Gmail, you need assistance from Helpwise. It affords you a singular resolution with options not accessible in Gmail.

This platform affords you a spread of highly effective options, similar to:

  • A number of logins for staff members with out sharing the password
  • Monitor all communications for larger accountability
  • Sensible Assign to assign conversations mechanically
  • Set automation guidelines based mostly on key phrases, working hours, and workload
  • Centralize conversations for multi-channel communication

There are a lot of extra options accessible with this resolution. Earlier than buying it, you’ll be able to attempt it at no cost or get a demo.


With Gmelius, you’ll be able to flip your Gmail account right into a collaboration channel and monitor your staff’s work course of in actual time. It’s praised by among the greatest firms similar to Forbes, Google and Crowd.

As soon as you have enabled this extension in your Gmail account, you’ll be able to:

  • Handle group emails
  • Make a to-do checklist and observe your progress
  • Ship automated emails to your prospects
  • Arrange staff duties with shared labels
  • Present buyer help with group emails
  • Simplify duties with pre-made templates
  • Monitor the standing of despatched emails

There’s much more to it, and you’ll attempt all of it out by requesting a free demo or signing up at no cost.


Boomerang means that you can schedule emails to be despatched later. It is a good extension that allows you to management if you ship and obtain emails. This service additionally retains your inbox a lot cleaner by archiving unimportant emails and bringing them again to your consideration in your chosen date.

Not solely that, if you have not heard again from sure emails you have despatched to individuals, you can too set reminders for following up on them. Boomerang has a free plan and likewise paid plans beginning at $4.99/month.


Having Streak is actually like utilizing a spreadsheet in Gmail. You’ll be able to have details about your contacts, duties and pipelines and even add, edit and collaborate inside a single system. Plus, filtering, sorting, and grouping your knowledge in any configuration is a breeze.

You should utilize this service for numerous functions, similar to:

  • Monitoring leads and gross sales
  • Rental course of
  • Kind assist desk
  • Managing consumers and sellers of actual property
  • fundraising
  • Handle and observe tasks

You should utilize their free plan perpetually or select considered one of their paid plans for $49/person/month.

Mail observe

Mailtrack, a free e mail monitoring for Gmail, notifies you when your emails are opened. You’ll be able to examine what number of instances your e mail was opened, at what time and what the timing was of the primary time it was opened. Very particular and helpful for firms that like to learn.

You’ll be able to relaxation assured that your knowledge is secure with them, and why should not it’s when manufacturers like Uber, Yahoo and LinkedIn use it.


Vocus is a improbable productiveness boosting Google Chrome extension and helps you simply accomplish quite a few duties that may in any other case have taken you numerous time. You’ll be able to:

  • Monitor the variety of open and related clicks
  • Discover somebody’s e mail deal with by title
  • Arrange automated follow-up actions in case you do not hear something
  • Schedule quite a few emails to be despatched at a set time
  • Combine with numerous CRMs similar to Salesforce
  • Create templates and polls to avoid wasting time and get rid of guesswork
  • Create and collaborate along with your groups

Pricing plans begin from $5 monthly, and you’ll even try their 2-minute demo first.


No matter firm dimension, Hiver may also help you create and handle staff teams proper from Gmail. It’s a particularly intuitive resolution that comes with a straightforward to make use of person interface.

With this service you’ll be able to:

  • Monitor each e mail dialog inside teams
  • Make inner notes and mentions for teammates
  • Assign sure duties to particular staff members with only one click on
  • Get notified when your emails are opened

It is utilized by among the greatest names like Canva, Hubspot, and Shutterstock. You can begin a free trial after which select considered one of their paid plans, beginning at simply $14/person/month.


Mixmax places numerous emphasis on security and that’s the reason they’ve numerous certifications, similar to:

  • AVG
  • Privateness Defend
  • Information Privateness and Encryption

Relaxation assured that each one packing containers are checked for security when utilizing this service, and you’ll in all probability by no means run into any points with it. Speaking in regards to the options, it means that you can:

  • Plan numerous emails upfront
  • Curate ranges
  • Monitor the standing of emails
  • Embed polls and surveys
  • Have a strong workflow
  • Combine with numerous third-party apps

Pricing plans begin from simply $9/person/month when billed yearly.


By serving to you arrange your workflow, Sortd makes your on a regular basis emails loads much less chaotic. With this service, you’ll be able to flip your conventional Gmail interface into one thing extra productive, whereas nonetheless conserving the previous one alive.

As soon as put in, you could have a mini aspect button on the UI that means that you can carry out numerous duties similar to:

  • Prioritize sure emails over others
  • Make a to-do checklist and stick with it each day
  • Set reminders for duties and emails
  • Customise the interface to your wants
  • Create and handle groups

All this for simply $6/person/month, however you will get began at no cost.

Proper inbox

With the flexibility to schedule emails and create templates, Rightinbox is a good service that can put your Gmail by way of steroids. It additionally has numerous different attention-grabbing options, similar to:

  • Schedule follow-up actions to be despatched if the recipient would not reply
  • One-click signatures to look extra skilled
  • Set vital reminders
  • Create and handle non-public notes for productiveness
  • Embed thrilling GIFs
  • Generate hyperlink previews in emails
  • Obtain notifications in regards to the standing of your emails

You will get began at no cost or select considered one of their premium plans for $4.95/person/month.


With the usage of the above extensions and apps, you’ll be able to improve the performance of Gmail or Google Workspace and switch it into an absolute enterprise machine.

Then you can too learn Google Workspace Particular person.

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