Process Mining Explained in 5 Minutes or Less

Course of mining scans your small business processes like an MRI that can assist you uncover alternatives and acquire visibility into your small business’s core operations. 

Since companies contain many processes, discovering optimization alternatives requires you to interrupt down each step of every course of and analyze it completely.

Nevertheless, doing it manually is like boiling the water of an ocean. You want a system to hurry up this course of so you may acquire priceless insights quicker.

That is the place course of mining strategies come into the image. 

Course of mining permits you to determine bottlenecks and acquire course of intelligence for enhancing your small business processes.

Due to this fact, enterprise house owners and analysts ought to find out about course of mining and its methods.

On this article, I’ll talk about what course of mining is, together with its significance, working precept, use circumstances, and extra. 

Let’s begin!

What Is Course of Mining?

Course of mining is a way used for analyzing operational processes which might be primarily based on a number of occasion logs, which could be extracted from a corporation’s databases, administration software program, and knowledge methods.


Course of mining is about discovering how your small business processes are literally performing to detect points and uncover areas for enhancing your small business. It’s useful for each enterprise and could be utilized to a number of workflows.

The primary intention of course of mining is analyzing and optimizing enterprise processes. Additionally, there are different causes to use course of mining in your small business, equivalent to:

  • Conformance validation
  • Course of automation help
  • Course of harmonization

However what precisely are enterprise processes?

Processes are advanced buildings as a consequence of deviations, a number of interactions, and iterations amongst course of items. With the assistance of the method mining method, you may simply uncover and monitor the situation of the particular processes as a substitute of coping with preferrred ones. You are able to do this by:

  • Leveraging incident data and real-time information to determine bottlenecks
  • Eliminating additional steps inside your workflows
  • Presenting real-time insights

In consequence, enterprises can now give attention to their efforts to enhance their enterprise processes. Therefore, additionally it is generally known as enterprise course of mining, which helps you develop a greater understanding of the real-time information of an organization’s conventional processes. 

Course of mining is derived from the info mining discipline, newly termed information science. It’s because the method behind course of mining operates precisely like information mining. Nevertheless, each are completely different when it comes to their makes use of.


Information mining makes use of quite a few methodologies and algorithms to discover the info. Whereas course of mining analyzes a number of occasion logs and processes primarily based on real-time information to “mine” processes. 

Course of mining focuses on a number of views:

  • Management movement: This angle is concerning the actions’ order. The objective of course of mining right here is to get the optimum path the place it may possibly carry out the exercise. 
  • Organizational: This angle targets the assets, equivalent to departments, roles, and many others. The first objective right here is to give you a greater construction to your organizational items. 
  • Time: This angle is concerning the frequency and timing of occasions. 
  • Case: This angle considers completely different properties concerned in several processes or circumstances.

How Does Course of Mining Work?

Course of mining first discovers precise processes out of the occasion logs. By extracting every occasion log and mixing them, a course of mining method exhibits how processes carry out for a enterprise in actuality.


Let’s dig deeper to grasp the working process of course of mining by way of these steps:

Analyzing and Manipulating Information

Largely, companies of all sizes monitor and retailer advanced and enormous information in a secure space, like a database within the cloud. There are some course of mining instruments that may assist your group take this information and convert it into occasion logs.

This lets your group analyze each operational course of. The instruments assign case ID, exercise, and timestamp to every information piece. Course of mining makes use of these parts and analyzes completely different points of workflow to find out which process requires enchancment, which one is environment friendly, and which duties to prioritize. 

Evaluating Each Course of

Utilizing occasion logs, course of mining instruments analyze and create graphs of every step extracted from the workflow. Within the subsequent course of, course of mining instruments examine preferrred graphs with these graphs. This ensures that you just perceive how the system must function.

By evaluating each graphs, you may see the inefficiencies and efficiencies inside the operational processes clearly. 

For instance, the present workflow to trace stock entails many steps that make it easier to guarantee merchandise are shipped, transported, and delivered to clients. With graphs outlining every step, you may detect the small inefficiencies and improve them. 

Prioritizing the Fixes

As soon as you might be completed with the graph, analyze the method inside the present workflow and decide how this differs from the best graph. Subsequent, it’s time to determine the steps of enchancment. Based mostly on the urgency and severity of the adjustments, it’s first important to prioritize the fixes you might want to do.

Course of mining instruments let you test the precise time required to finish each step. It will make it easier to decide shortly which points want quick motion or remediation.

For instance, prioritize fixing the inefficiencies within the workflow or contemplate fixing the bottlenecks in an effort to cut back the time and useful resource utilization for your small business. 

Monitoring Workflows


Within the last step, the method mining method screens the operational methods repeatedly and creates occasion logs to gather information concerning the metrics and information concerned.

This gives a transparent image of ongoing real-time information that tells whether or not the workflow is structured and may ship environment friendly outcomes. With this method, you may see the advance you’ve got made, lowering earlier waste and inefficiencies. 

Course of Mining Capabilities

The capabilities of course of mining contain:

#1. Course of Discovery

Figuring out processes: Customers typically don’t get the total image of how enterprise processes are working and progressing. Course of mining helps visualize the as-is processes and lets customers perceive the state of affairs by using real-time information and occasion logs. 

For instance, HR departments can uncover the complexity of the recruitment course of with a purpose to perceive the tempo of the hiring course of and cut back the potential of candidates dropping out. 

Figuring out course of deviations: Companies engaged on completely different workflows want to grasp their course of deviations. Course of discovery helps firms uncover the deviations between precise processes and preferrred processes. With the assistance of course of mining instruments, customers can determine unseen course of deviations together with the frequency. 

For instance, a correct understanding of processes helps a enterprise simplify its automation initiatives. A lot of the executives imagine that confusion within the preliminary RPA challenge can result in failure. 

#2. Conformance Evaluation

  • Analyzing non-conforming circumstances: Companies at all times favor standardized processes. Nevertheless, it’s difficult to attain a excessive conformance stage. Course of mining helps uncover numerous course of variations and the degrees of deviations.
  • Figuring out root causes: Course of mining detects processes that differ from the required ones. For instance, firms determine common errors by detecting the basis causes. They will classify these errors, look into why, and resolve these errors successfully. 

#3. Course of Validation

Course of mining makes use of real-time information to present insights into its end-users. It permits firms to validate the method findings to substantiate their present movement. As well as, it’s used for compliance and auditing processes.

For instance, a tax consulting enterprise may cowl its transactions and processes for auditing, which helps cut back the processing time by 50%. 

#4. Course of Enchancment

  • Efficiency monitoring: Course of mining instruments provide a user-friendly interface that may monitor KPI measures and assist determine one of the best or worst-performing processes.
  • Figuring out course of bottlenecks: Some processes are optimum performance-wise the place companies can simply determine bottlenecks utilizing course of mining. The elimination of those bottlenecks will improve the efficiency of your small business. 
  • Suggesting enchancment: Course of mining affords particular suggestions to your companies with a purpose to improve efficiency. A number of the ideas might be:
  1. Figuring out automation and RPA alternatives: That is important since not each course of is right for RPA automation. Incorrect course of identification for automation results in failed RPA initiatives. 
  2. Figuring out course of enchancment situations: Course of mining identifies situations like bottlenecks and deviations to reinforce effectivity and implement adjustments. 

Significance of Course of Mining

Enterprise processes are advanced and have many exceptions. Should you view the precise course of with the best one which course of mining discovers, you’ll discover that it’s sophisticated and intertwined.

Thus, enterprise house owners want to grasp their processes whereas aiming to determine and stop bottlenecks. course of mining affords a number of advantages, equivalent to:

Lowered Prices

Course of mining lets customers detect areas that require any adjustments, like automation. In different phrases, a course of mining method may give you a transparent image of which course of wants automation and why. Automating processes helps improve effectivity, which ends up in decreased prices and saving time.

Information-Pushed Selections


To make the precise choices, you will have high-quality information which might be related, exact, full, obtainable, and accessible. Aside from that, you want analytics capabilities and complete information visualization.

Sadly, most organizations wouldn’t have the right information they should make choices. Right here, course of mining helps present occasion logs or uncooked information to extract the method sequence and remove information gaps. Thus, you may unlock correct and unbiased insights into end-to-end processes to make knowledgeable choices. 

Acquire Transparency

As a enterprise proprietor, you may perceive the urgency and worth of digital transformation. However do all of your decision-makers are on the identical web page as you?

Course of mining is a robust methodology that helps keep transparency between everybody within the workforce. This method makes use of information and helps executives visualize the present processes and methods primarily based on time, cash, repute, and work-life high quality. As well as, it showcases the worth that digital transformation can convey. 

Complete Understanding

To make a sensible funding in know-how, you might want to give attention to understanding your requirement in addition to the present state of affairs of the market. Course of mining helps you try this. You’ll get a complete thought about many issues. It consists of:

  • Realizing whether or not your funding is value bringing an enchancment
  • Pinpointing the place probably the most important issues exist
  • Understanding the variations within the processes throughout the group

Moreover, course of mining helps you to notice the benefits with none human error. 


Whereas auditing your entire enterprise actions is a time-consuming course of, quicker evaluation with the assistance of course of mining instruments shortens the hole.

Moreover, these instruments detect non-compliant processes to make sure you find out about such points so you may repair them on time. A enterprise may cut back the time taken to carry out buyer evaluation by using course of mining methods. 

Higher Buyer Expertise

By discovering enchancment areas, optimizing numerous processes, and figuring out bottlenecks, the general course of time reduces. This permits quicker supply of services or products for patrons and enhances their expertise. In consequence, buyer belief will increase, which helps enhance your revenues. 

Use Instances of Course of Mining

#1. Monetary Companies


By making a strong plan to develop and optimize monetary providers, you’ll require material experience.

With the assistance of course of mining, monetary providers managers, leaders, and decision-makers can shortly view the execution of the processes in real-time. Additionally, it’s simple to get goal perception into the continuing processes by drilling down to varied items or circumstances, viewing traits at a excessive stage, and many others.

Course of mining helps you see variations, non-compliances, and errors primarily based on their contribution to your small business outcomes. 

#2. Operational Excellence

Operational managers and leaders always face new challenges and search options to them. So, when attempting emigrate to new know-how, guarantee to scale back complexity, leverage automation, and discover areas to save cash.

Course of mining helps you discover inefficiencies in your small business processes and maximize the capability of methods and workers. As well as, it may possibly monitor your total enterprise surroundings and allows you to know the proper time to behave upon the errors, non-compliance, and inefficiencies. 

Moreover, sustaining transparency permits you to preserve everybody within the workforce effectively conscious of the selections made, which helps improve collaboration and operational effectivity. Moreover, you may navigate your small business by way of shifts to make sure assets usually are not wasted.

#3. SAP Migration


Trendy companies discover issue in attaining end-to-end transformation efficiently with out integrating an ERP system. Throughout migration, companies battle with sure pitfalls, together with:

  • Poor course of insights
  • Harmonization absence throughout items
  • Efficiency gaps
  • Inefficient change
  • Communication challenges
  • Unknown variations within the course of

With course of mining, firms can view their processes as present process SAP migration. The method mining instruments assist SAP specialists by providing transparency of present as-is processes. 

#4. Clever Automation

To maximise worth out of your automation funding, you may leverage course of mining. Utilizing the precise course of mining instruments, it is possible for you to to succeed in your true operational potential and pay attention to exceptions with a purpose to streamline them.

Course of mining helps reply the next questions:

  • What would be the anticipated ROI for the automation initiative?
  • What are the frequent course of exceptions?
  • Which course of is most respected for automation?
  • How does the funding range throughout numerous nations?

Together with course of mining, you too can use different clever automation methods, equivalent to AI and RPA, to reply these questions.

#5. Order Administration


Order administration covers your entire course of, from dealing with buyer orders to managing accounts. This enterprise course of entails a whole lot of variations. With course of mining, you may visualize the whole technique of order administration. Visualizing the basis causes, it exhibits find out how to cut back delays, rework, and adjustments so as.

Moreover, course of mining permits you to determine automation and supply block points with readymade charts and analyses. Additionally, it’s useful in monitoring the end-to-end course of efficiency repeatedly. 


A enterprise can have loads of processes and operations working, which can contain a whole lot of issues, errors, and inefficiencies. So, if you wish to streamline these processes and handle them successfully, you want trendy methods like course of mining.

Course of mining can assist enhance the effectivity of your small business processes. It helps you see failures and errors in your operations and discover the basis causes in an effort to instantly work on fixing them. Right this moment, many organizations have been utilizing course of mining to reinforce their course of efforts, save time, and acquire extra income.

You may additionally discover some information mining methods and find out how to use them.

Rate this post
Leave a Comment