21 Work from Home (WFH) Tools for Small to Medium Business

By now, you already know the hype round working from house.

Actually, it’s actually the necessity of the hour. With the present pandemic, a whole lot of companies have been severely affected and are on the verge of crumbling down. Although it’s fairly unlucky, the absolute best workaround to this may be to make the most of working from house.

It ensures your workflow stays secure, and all of your workers keep in motion as effectively. As a way to effectively combine working from house into what you are promoting, you’d have to make use of the best instruments. And whereas there may be a whole lot of it, I’ve gone on to choose the very best ones we have now.

Let’s dive straight into the listing.

🖥️ Distant Help Software program


Protected with 256-bit AES encryption, TeamViewer permits you to entry the desktop and cellular units from wherever, even with a 3G web connection. With the assistance of their built-in RMM answer, you’ll be able to keep watch over varied facets of your allowed units and likewise accumulate important info.

You’ll even be notified at any time when one thing crucial takes place. The perfect factor about this device is the inbuilt safety. It’ll do the whole lot to maintain your IT neat, clear, and freed from something harmful.

Zoho Help

You possibly can remotely connect with your clients’ desktops utilizing Zoho Help. It’s utterly cloud-based and safe for each ends. You should utilize it to supply buyer assist and empower the IT assist desk to resolve their issues.

Other than computer systems, you may also entry cellular units, laptops, and servers. So, it’s actually the whole lot into one. All you want is a couple of seconds to begin sharing screens and carry out quite a lot of duties like managing, configuring, and troubleshooting points.


Among the many finest free instruments to manage your PC remotely, we discover SupRemo. It may be used on Home windows, macOS, and Linux (by way of Wine), but additionally on smartphones and tablets Android, and iOS not requiring any set up or configuration. This makes the software program your best option for customers who don’t have any technical expertise and can’t set up VPNs or configure their community for distant entry. On this situation, SupRemo is a strong, however but easy-to-use answer for Residence Working.

How does it work?

This app lets you connect with computer systems or servers remotely simply utilizing the ID and password offered by this system’s interface. Launching the software program in your laptop and on the one you need to management, you’ll simply should retrieve the IDs and passwords of all of them to have the ability to begin the connection shortly and simply.

On this regard, SupRemo helps unattended entry – which is essential for Residence Working as a result of lets you management distant units with out being bodily current in entrance of them -, a free limitless Tackle E-book, Distant Printing, Auto-Replace, and a number of other different options for professionals and SMBs.

An essential side to spotlight is safety: SupRemo customers don’t should concern that information could be stolen or that somebody could get entry to your laptop as a result of the software program works by way of an encrypted information stream with TLS 1.2 connection protocol.

If you happen to want it for skilled functions or for a long-time utilization, the plans are very reasonably priced and scalable primarily based on the utmost variety of simultaneous connections you’ll want. As well as, a license can be utilized on an infinite variety of PCs and could be bought on a quarterly or annual foundation. So that you’ll have most flexibility.

To obtain and begin utilizing SupRemo totally free, you received’t want to supply e-mail addresses or bank card numbers. Simply go to the web site and obtain it.

💡 Coaching Platform


For creating and internet hosting coaching supplies like video programs and guides, Thinkific is a good platform to make use of. It permits you to create a full-blown membership website to host your programs and even analyze the general outcomes to a deep stage.

It’s principally an all-in-one platform to assist make nice use of your information and share with the individuals on the market who want it. Whether or not we’re speaking about simply ten college students or 10 million, you could be assured this platform can deal with that.


Similar to Thinkific, Teachable additionally permits you to create and promote your personal on-line programs. You’ve got full management over your pricing and college students’ information, which is fairly important for any teacher.

When you enroll, you’ll be supplied with the whole lot it’s good to arrange your personal college and begin advertising it to the plenty. It’s extremely customizable, and you can also make your college look precisely the way in which you need.

Additionally, essentially the most fascinating function is the flexibility to supply your college students with a digital classroom expertise. General, Teachable is user-friendly and effectively optimized for all units. You will get began for gratis in any respect.


LearnDash is a WordPress LMS (Studying Administration System) plugin with which you’ll promote on-line programs, drip-feed content material, and reward your college students with certificates and accomplishments. You are able to do all these proper out of your web site.

Furthermore, you’ll be able to work together together with your college students, management enrollment, and even group sure learners for higher progress. You get all the pliability to customise and run the programs by yourself phrases, whether or not it’s about pricing or advertising.

LearnDash is utilized by a few of the largest manufacturers like Digital Marketer, InfusionSoft, and ProBlogger.

💬 Chat Software program with Bot


Nice buyer assist is tremendous essential, and Freshchat does full justice to that. You possibly can have interaction and sustain together with your clients on the net, cellular, and even social messengers.

Other than that, you’ll be able to automate the incessantly requested questions with the assistance of their bots and AI. Sending focused outbound messages to customers can be not essentially the most troublesome process with Freshchat.

One other fascinating factor is, it permits you to ship proactive campaigns to clients primarily based on person conduct, actions, and different indicators. This fashion, the AI can actually predict what the person needs.


You possibly can construct your personal customized AI chatbot inside a couple of minutes utilizing ChatBot. As complicated which may sound, there may be actually no technical expertise needed. You possibly can create them on your web sites, Fb pages, and messaging apps.

Select from pre-made templates, drag and drop components and join ChatBot to third-party apps, all because of their open API.


Devoted to Fb Messenger, Chatfuel might help you enhance gross sales and engagement whereas lowering prices. It’s nice for participating with clients 24/7 and automating a bunch of duties that’d in any other case value you a ton of time.

It’s also possible to let the chatbot join heat results in a gross sales consultant to assist convert higher. Firms like Levi’s, Adidas, Simply Eat, and ABC Information depend on Chatfuel to create and handle their chatbots.

💁🏻 Helpdesk/Self-service


The one factor pretty much as good as dwell buyer assist is a self-service portal for patrons to search out solutions to all of their issues. And Freshdesk is a good answer to construct simply that. From a self-service portal, clients can look by way of information base articles, boards, and make the most of instruments to get solutions for his or her queries.

Among the principal options of Freshdesk embrace:

  • Capacity so as to add a solution bot to additional ease the method
  • Connect information base content material to varied channels, together with web site, cellular app, and chat
  • Translate content material for patrons to simply discover solutions of their language
  • Modify and makeover the information base as per your liking
  • Leverage previous discussions to assist new clients discover solutions

All of this helps ease the burden of your assist group’s shoulders. You will get began utilizing their 21-day free trial.


One other spectacular self-service answer, HappyFox, might help you setup your 24/7 buyer assist run totally by clients. How weird that sounds, however that’s really how it’s. They will observe assist tickets, look by way of the information base, and even work together on group boards.

It’s nice for not directly exhibiting your clients the way in which to their solutions, as an alternative of directing answering them.

HappyFox has launched an fascinating twist to this whole “self-service portal” factor, the place clients can go on to assist different clients. Simply think about how possible that turns into on your assist group.

📁 Storage Drive

Google Drive

Sharing information and collaboration is rather a lot simpler with Google Drive. It’s safe, and you’ll retailer and share any sort of information together with your group. Additionally, a single account is sweet sufficient to sync information throughout a number of units.

Because of their Enterprise and Enterprise editions, you’ll be able to get pleasure from versatile storage choices with none interruption. To not point out, now you can set up group information in a shared house for simpler accessibility.

With the fundamental version, you get 30GB of storage. Nonetheless, you’ll be able to improve at any given time if in case you exceed.

Dropbox for Groups

One other extremely popular possibility for storage and collaboration, Dropbox, helps hold all of your group’s work into one single place, synced throughout totally different units.

Apart from that, you’ll be able to accumulate concepts, create undertaking timelines, and assign duties. Since communication is important throughout collaboration, you may also permit feedbacks/feedback by members.

This device is superb for coordinating on initiatives and conserving the stream going between members.


Whereas the above two storage choices are nice, you would possibly need to try Field as effectively for its out-of-the-box options. The one which stood out to me essentially the most is the chance to retailer information domestically.

As in, Field meets residency obligations throughout a number of geographies to handle country-specific information considerations. This helps you select your personal in-region file storage and revel in sturdy safety and privateness, regardless of what area your information is in.

Additionally, you’ll be able to combine it with over 1,400 third-party apps. There are much more prospects that I’m positive you’re going to like. ❤

👨‍💻 Workforce Chat and Collaboration


Handle a bunch of issues like docs, duties, e-mail, and occasions from one place with ClickUp. It’s an unimaginable device that mixes productiveness, collaboration, and comfort, which actually makes it the way forward for working.

It has a whole lot of customizations that assist you to flip the app into one thing distinctive, as per your necessities. For instance, you’ll be able to change the layouts, rearrange components, change colours and create your personal view.

If you happen to’re migrating from different comparable apps, then you’ll be able to immediately import all of your information into ClickUp and reassemble your group in a brand new setting with out losing any time in any respect.

By utilizing this excellent app, you received’t actually should search for another third-party instruments, as a result of it has the whole lot that you just’re on the lookout for. And sure, that features over 1,000 integrations.


When you have a group that you must handle, I consider Slack is without doubt one of the finest (if not the very best) options to do it effectively. It brings the whole lot, like communication and instruments, into one place and will increase the productiveness of the members.

For instance, as an alternative of an overstuffed inbox, you’ll be able to perform conversations in devoted areas known as channels. It’s also possible to discover the required info simply utilizing their searchable archive. And since time might be an important factor, Slack permits you to select the conversations which can be an important and open the opposite ones afterward.

You possibly can both deliver all your members collectively for a bunch chat or converse with them individually in separate areas. There’s a ton of extra options that’ll enable you to massively in what you are promoting.

You may additionally discover these Slack different options.


Flock takes collaboration a notch larger by introducing video calls. It’s much more than simply messaging with group members, and you’ll customise every channel for various functions. Listed below are another outstanding options:

  • Display sharing
  • Simply seek for information, hyperlinks, and different stuff.
  • Productiveness instruments like Be aware Sharing, Reminders and Polls
  • Combine with over 50 third-party apps like, Asana, Google Drive and Todoist

Flock is trusted by firms like Sodexo, Namecheap, and McDonalds.


Collaboration primarily by way of messaging, Mattermost is versatile, free, and open-source. It places a whole lot of emphasis on good safety and privateness, so if you’re seamlessly constructing workflows for collaboration, there’s nothing you must fear about by way of information safety.

You possibly can combine Mattermost with a ton of third-party apps and likewise DevOps instruments like Git and bots.

Since that is an open-source device, you’d have to host it. I consider deploying it by way of Kamatera is the very best answer, primarily as a result of their cloud companies are technologically superior and backed with specialists on the assist line wanting to set issues up for you.

🎧 On-line/Workforce Assembly

Zoho Assembly

Nice for finishing up dialog and coaching your group members, Zoho Assembly permits you to maintain video and audio conferences at any time and wherever. You possibly can even be a part of conferences and webinars on the go utilizing their cellular app.

It’s a sensible device for bringing your workers collectively, discussing concepts, and planning out the following massive transfer. You possibly can ship shows, document periods, and obtain essential experiences.

You will get began for completely free, and straightaway makes use of the device.

Microsoft Groups

With a good grip on privateness and safety, Microsoft Groups is dedicated to offering an awesome collaboration expertise. You possibly can conduct audio, video, and net conferences with a group measurement of as much as 10,000. And even higher, you’ll be able to host a mega dwell occasion all whereas staying indoors.

This device permits you to entry, share, and edit varied paperwork, together with Google Docs, PowerPoint, and Excel. If you happen to want to talk, then you are able to do that too, both together with your whole group or one-to-one.


You’ve in all probability heard of this device earlier than as a result of it’s fairly widespread. Zoom lets you maintain conferences, coaching periods, and webinars.

Moreover, you’ll be able to construct convention rooms, make telephone calls, and likewise chat together with your members. There’s a cap of 1,000 video contributors, however you’ll be able to have 10,000 viewers, which certainly helps.

It’s rated extremely on websites like TrustRadius, G2 Crowd, and Gartner Peer Insights. The feasibility is simply unimaginable. It’s engineered and optimized to work flawlessly, and on high of that, it’s straightforward to make use of.

Alternatively, you might think about using Jitsi for video chat which is a self-hosted answer and an ideal alternate to Zoom.


Working from house shouldn’t be as straightforward as everybody makes it to be. Nonetheless, with the usage of the above answer, you’re certainly going to shed a whole lot of burden off your shoulders and probably obtain greater than ever earlier than. 🙂

Rate this post
Leave a Comment